If hoarding is a concern for you or someone you care about, our experienced cleaning team can help. Hoarding can be overwhelming, but we're here to make it easier.

Why Choose Us:

  • Discreet and Compassionate: We understand the sensitivity of hoarding situations and handle them discreetly and with empathy.

  • Skilled Professionals: Our team is highly trained and compassionate, guiding you every step of the way.

  • Comprehensive Services: We offer a range of services, from documentation to cleanup and home repairs.

  • Client Involvement: We encourage the hoarder to be part of the process if they wish, providing support throughout.

  • Free Estimates: Get a clear idea of the cleanup scope with our free estimates.

  • Phone Support: We're available for guidance and support over the phone.

  • Non-Judgmental: We approach hoarding cleanup with a non-judgmental attitude, tailoring our services to your needs.

  • Contents Sorting: We assist in sorting through hoarded items.

  • Valuables Recovery: We take care to recover valuable and sentimental items.

  • Cleanup and Waste Disposal: We handle waste cleanup, including animal or human waste.

  • Deep Cleaning: We ensure a safe and habitable environment.

  • Home Repairs: Coordinating necessary repairs is part of our service.

  • Eco-Friendly: We prioritize eco-friendly practices, including recycling.

  • Skip Bins: We provide skip bins for efficient waste disposal.

  • Storage Containers: We deliver storage containers if needed.

  • Documentation: Photo/video documentation and itemized inventory are available if required.

Our dedicated team efficiently manages the cleanup, often completing it in one day. Your courage to seek help is commendable, and we're here to make a positive impact on your living space. Your journey to a clutter-free and healthier environment begins with us.

When working with a person who hoards, it's essential to approach the situation with empathy, understanding, and a focus on their well-being. Here are some key things to consider:

  1. Safety First: Prioritise safety above all else. Hoarding can lead to hazardous conditions, including fire hazards, structural instability, and sanitation issues. Ensure that the cleanup process is safe for both the individual and the cleaning team.

  2. Mental Health: Recognise that hoarding is often linked to underlying mental health issues, such as anxiety, depression, or obsessive-compulsive disorder. Approach the individual with compassion and without judgment.

  3. Respect Autonomy: Understand that individuals who hoard may be emotionally attached to their possessions. Respect their autonomy and involve them in decision-making regarding what to keep, donate, or discard. Avoid making decisions for them.

  4. Slow and Steady: Hoarding cleanup can be overwhelming, both emotionally and physically. Proceed at a pace that the hoarder is comfortable with, even if it means taking small steps at a time.

  5. Support System: Encourage the hoarder to involve a support system, including mental health professionals, friends, or family members. These individuals can provide emotional support and guidance during the cleanup process.

  6. Professional Assistance: Consider involving a hoarding specialist or professional organizer experienced in hoarding cleanup. They can provide expertise, develop a structured plan, and offer emotional support.

  7. Dealing with Emotions: Understand that hoarders may experience a range of emotions during the cleanup process, including anxiety, distress, anger, or sadness. Be prepared to offer emotional support and validate their feelings.

  8. Confidentiality: Respect the hoarder's privacy and confidentiality. Hoarding is often a source of shame, and individuals may not want others to know about their situation.

  9. No Forced Discards: Avoid forcibly discarding items against the individual's wishes, as this can cause distress and resistance. Focus on building trust and collaboration.

  10. Post-Cleanup Support: Recognize that hoarding behaviours may persist even after a cleanup. Offer ongoing support, maintenance strategies, and referrals to mental health professionals.

  11. Education: Educate the individual about hoarding disorder, its causes, and available treatment options. Encourage them to seek professional help if they are willing.

  12. Community Resources: Connect the hoarder with local resources, support groups, or organizations specializing in hoarding disorder. These resources can provide additional assistance and understanding.

  13. Boundaries: Set clear boundaries for the cleanup process to maintain safety and efficiency. Be consistent in adhering to these boundaries.

  14. Long-Term Solutions: Focus on long-term solutions, such as developing organizing systems, to help prevent future hoarding behaviours.