This Privacy Policy describes how Hire a Housewife collects, uses, and shares your personal information when you visit or make use of our website at www.hireahousewife.co.nz. We are committed to protecting your privacy and complying with the New Zealand Privacy Act 2020.

1. Information We Collect

We only collect personal information that is necessary for us to provide our services and operate our business. The types of personal information we may collect include:

  • Information you provide to us directly:

    • Contact Information: Name, email address, phone number, and physical address (when you use our contact forms or request a service quote).

    • Service Details: Information related to the service you are seeking (e.g., type of cleaning, frequency, property size).

  • Information collected automatically:

    • Usage Data: Your IP address, browser type, operating system, pages viewed, time spent on the Site, and the links you click. This information is collected using standard internet technologies like cookies and Google Analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Services: To respond to your inquiries, provide service quotes, and manage your cleaning or household service requests.

  • To Improve Our Website: To understand how you and other users interact with our Site so we can improve the user experience and functionality.

  • Marketing and Advertising: To communicate with you about our services, promotions, and updates, and to run targeted advertising campaigns (such as Google Ads).

  • To Meet Legal Obligations: To comply with applicable laws, regulations, and legal processes in New Zealand.

3. Sharing Your Personal Information

We will not sell or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, analytics (e.g., Google Analytics), and email delivery.

  • Cleaners/Contractors: We will share necessary contact and service details with the specific independent cleaners or contractors hired through our service to enable them to perform the requested job.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

We use "cookies" (small data files stored on your device) and similar technologies to collect and store information about your use of our Site. These are used to:

  • Track site usage and analytics (e.g., via Google Analytics).

  • Personalise your experience.

  • Support and measure the effectiveness of our advertising campaigns (e.g., via Google Ads).

You can control or reset your cookies through your browser settings. However, if you disable cookies, some parts of the Site may not function properly.

5. Your Rights (New Zealand Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of your personal information if you believe it is inaccurate.

To exercise these rights, please contact us using the details below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Effective Date."